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Caring for our Customers and the Environment, keeping YOU and the environment as safe as possible.

Part Of Our Environmental Responsibility:

  • Autoglazing includes windscreen recycling as part of its standard service at no extra cost
  • We adopt a 100% reprocessing of waste glass
  • Are working towards ‘paperless office’ – EDI, BACS, PDF for all invoices, emails have fully replaced all fax transmissions
  • Route planning efficiency – To save diesel and emissions
  • Large glass stockholdings mean efficient logistics, saving fuel and travel costs

Customer Care and Courtesy

We have adopted the CCC (Customer Care & Courtesy) principle, recognising that fair treatment of our customers included adding value to the service we offer during all steps of the process required by our customers.by aiming to:

  • Protect the interests of our customers at each stage of their windscreen requirements, from initial contact to after sales service and support.
  • We endeavour to fulfil the unique needs of each customer by offering an efficient and professional service, and reviewing and improving our policy’s when needed.